Special Forces

Dave Williams - Cofounder of GoRascal.com

  • Listed to Dave talk to me about using Sagan to help him scale his 250 loan officer residential loan brokerage

  • Why Sagan is perfect for “educated” global talent users

  • Saving $XX,XXX per year in fees charged by staffing markup & headhunter agencies

  • Learning about how to use global talent better & smarter

When running and growing a small business, you have to do everything.

In fact, “having to do everything with a small team” is one of the defining characteristics of a small business.

Website breaks?

You’re the IT guy.

Sales guy sleeping off a hangover?

You’re the sales guy.

Quickbooks acting weird?

You’re the bookkeeper.

If you are lucky - eventually you get some help. Maybe you hire a guy to manage your front desk.

Now HE is the jack of all trades.

Answers the phone, does crew scheduling, invoices, the mail, purchasing, and accounts receivable.

Hard to do a good job at any of those, with that diluted of a focus!

A lack of resources (to hire people, software, or vendors) is THE defining characteristic of small business.

Of course its easy to improve service/implement technology/and scale when you have a big team & resources - the hard part is to do it when you are small without enough money!

(As an aside, this is why corporate refugees being sold a fantasy & buying poopy “Buy a Business” courses are not prepared for small business ownership. The single biggest characteristic (a lack of resources) they have NEVER experienced or managed.)

Fun Volleyball GIF by Avoli

It’s an exercise in fantasy to have a full time “Staff Accountant” for your SMB - when you are only doing a couple millions bucks a year… right?

Yes & No.

Yes - if the cost of that full time staff accountant is sky high.

No - if the cost of that full time staff accountant is approachable!

Let me be more specific.

At one of our companies - we wanted to roll out a “complex as hell” commission system.

The system meant having to do a lot of math, for every single transaction.

Without a full time accountant - there was no WAY we could have rolled this system out - but we knew we needed to.

So we hired someone globally for about $1800/month… with 10 years accounting experience… who worked our hours.

JACKPOT.

We were right, this new commission system juiced sales - and increased margins.

But it never would have been possible without a full time, specialized accountant to help process the complex calculations.

Labor specialization for the win.

Thinking Think GIF by Rodney Dangerfield

Specialized labor is the key to productivity… and scale… therefore the faster and smaller you can be when you start getting specialized labor ….the better off you’ll be!

Picture this:

  • You’ve got a dedicated inventory manager who can “own” your supply chain.

  • AND a business analyst who can send you business KPIs and financial metrics daily

  • AND a influencer outreach coordinator, who just builds your influencer partnerships and drives more leads

Before global talent - this was a pipe dream for an SMB.

Now - its totally within reach for smaller and smaller companies.

Bottom line - For the first time in history, a business no longer needs to be massive to reap the rewards of specialized labor.

With the new accessibility of global talent, smaller & smaller businesses can build teams of specialists that drive increasingly higher level of productivity at lower costs.

Get on it.

Yallah Habibi,

Jon

Passage of the Week:

I wish to preach, not the doctrine of ignoble ease, but the doctrine of the strenuous life, the life of toil and effort, of labor and strife; to preach that highest form of success which comes, not to the man who desires mere easy peace, but to the man who does not shrink from danger, from hardship, or from bitter toil, and who out of these wins the splendid ultimate triumph.

- Theodore Roosevelt