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Extreme Outsourcing - Finding People is The Easy Part?

Welcome to our hundred-and-fifty-something new subscribers since the last issue!

Welcome to our hundred-and-fifty-something new subscribers since the last issue!

Every day, my DMs are filled with someone new "looking for a VA," "reducing labor costs," or "thinking about hiring global talent."

The appeal is stunningly obvious.

More Scale. Lower Cost. Better Retention.

A few months go by - and the lofty initial goal is now long forgotten - and nothing now remains but a half-built Notion page, a couple of shitty Google Docs, and a new belief that "offshore doesn't work for me and my biz, or is too hard."

It's like freaking Ozymandias (Great poem and video - check it out).

I have mixed emotions when I see this, and it happens almost every day.

On the one hand, when it is our competitors - I rejoice. Old companies solve old problems, and their missteps provide a market opportunity.

On the other hand, if it is someone that I want to help - I'm frustrated.

It's like if Lebron James would have played basketball for 15 minutes, then gave up and said, "there's no money in basketball."

Yea - no shit!

You have SO much potential, but you have to practice.

Especially with the lower end of outsourcing and global talent, I believe the formula for success is one part person, five parts systems!

The "Operating System" is 5X more important than the person.

I'll prove my point with a different labor pool:

Do you think McDonald's worries a ton about the "biography and resume" of their french fry cooks?

Do you think they hire recruitment firms to find the french fry cooks?

Do you think they expect every french fry cook to work out?

Of course not.

Here's what they do instead:

  • Set a loud-ass beeper, so it is impossible to overcook the french fries.

  • Have a binder full of checklists.

  • "Idiot Proof" every detail of the job.

They make their french fry cooks cogs in the wheel - and set them up for success with a great system, great control, and predictable outcomes.

I don't want creativity in this talent pool - I want reliability and the ability to follow systems.

Caveat

An important caveat - as you hire more and more skilled offshore talent, the person matters more, and the system matters less.

You can't systematize a staff accountant like you can an assistant - you just need to find someone good.

I'm Not an Internet Guru - I'm a Practitioner

In other news, my friend/business partner Codie did an overly flattering video about a company that I bought and transformed using offshore talent + systems - in the most old school of old-school industries.

I hope it will give you some confidence that you can do it too in your industry!

How John bought a $5M per year business for $0 (ZERO experience)www.youtube.com He bought a garage business for $0 upfront that makes $5,000,000 a year! If you're looking to buy or start your own business, Jon's advice is GOLD.This is on...

Hang Loose!

Jon

I love talking to my audience about their systemization & offshore ambitions; drop me an email if you need some help!